Below are the system requirements for accessing Wild Apricot's administration functions.

Screen resolution

The minimum required screen resolution for admin view is 1280 pixels in width. Using lower resolutions or zooming in at the minimum resolution may affect usability, whether you are using a desktop computer, laptop, or tablet.  

Supported browsers

Each new version of Wild Apricot is tested with the latest available version of each browser. We also retest Wild Apricot, as soon as we can, whenever new browser versions with major changes come out.

For best results with Wild Apricot, please one of the following browsers, on Mac OS X or Windows:

Google Chrome

  • Use version 38 or higher.
  • Images cannot be resized by dragging the edges/corners. You can still specify size in the Insert picture dialog.

Firefox

  • Version 27 or higher.

Microsoft Edge

  • All versions are supported.
  • Currently unable to upload files using this browser, whether from file management or when importing contacts or uploading to photo albums

Safari

  • Use version 12 or higher with OS X 10.9 (Mavericks) or higher.
  • Images cannot be resized by dragging the edges/corners. You can still specify size in the Insert picture dialog.
  • Make sure that you are set to always accept cookies. Check your browser setting and make the following adjustments if necessary:
    Preferences -> Security -> Accept Cookies: Always
  • Enable cross-site tracking by disabling the Prevent Cross-Site Tracking option.
    Preferences -> Privacy -> Prevent cross-site tracking: uncheck

Other browsers

Other browsers may work well for visitors to your site but would likely not support all administrative functions. Mobile browsers, in particular, do not provide support for crucial administration functions such as email editing and page setup.

Wild Apricot no longer supports Internet Explorer for administrative functions.

Troubleshooting browser issues

  • A number of general issues including trouble editing or saving changes, buttons not working, the member list not appearing, etc., can be solved by clearing your browser cache. Log out from your Wild Apricot account, clear the browser cache and then log back in.
  • Problems loading your Wild Apricot site can be caused by incompatible browser extensions. To eliminate this possibility, disable your browser extensions one by one until the problem is resolved.

JavaScript

Required. For instructions on turning on JavaScript, see How to Turn on Javascript in Internet Browsers.

Cookies

Must be enabled. For instructions on enabling cookies, see How to Enable Cookies in Your Internet Web Browser. For more information on Wild Apricot's use of cookies, click here.

Code to embed Wild Apricot widgets on another website that was copied before June 27, 2013 requires visitors to the site to accept third-party cookies. Widget code copied after that date does not require third-party cookies to be accepted.