Wild Apricot for members app (iOS)
• What can members do with the app
• What can't members do with the app
• Downloading the app
• Logging in
• Navigating the member app
• Viewing the member directory
• Viewing the events list
• Viewing events tickets
• Viewing and updating your profile
• Adding an app banner to your site
• Supporting your member app
The Wild Apricot for members app allows members and other contacts to log in and view content drawn from your Wild Apricot site. You can control whether the app can access data from your site, and what content appears on the app.
Wild Apricot's member app is available only to paid accounts.
Before your members can use the app, you must enable it within your Wild Apricot settings. To enable the member app and control other mobile app settings, hover over the Settings menu and click the Mobile app settings option. For more information, click here.
This app was designed for the iPhone but is compatible with the iPad and iPod touch, and requires iOS version 10.0 or later.
What can your members do with the member app?
- View a member directory
- View another member's profile
- Email their fellow members
- View an event calendar and event details
- Add events to their device calendar
- Register for an event and pay the registration fee
- Specify the number of guests (if the registration type was set up to collect the total number of guests only)
- View their existing event registrations
- Pay an outstanding event registration fee
- View and update their member profile
- View their membership card
What can't your members do with the member app?
- Delete existing event registrations
Downloading the member app
Wild Apricot's member app is a single app that different associations can use for their members. To download the Wild Apricot member app for iOS, tap here.
If there are multiple Wild Apricot accounts associated with their email address and password, members will be then asked to choose the organization they want to log into.
Members can log out of the app from their profile screen.
Navigating the member app
Depending on your settings, the Wild Apricot member app can consist of the following modules: Members, Events, My tickets, Profile. To jump between these modules, tap the module name at the bottom of the screen.
Viewing the member directory
Unless you have disabled it within your mobile app settings, members can view your member directory by tapping Members at the bottom of the screen.
If you want a photo to appear for each member, create a picture field as a common field or membership field and name it Photo.
Within your app settings, you can control which kinds of members appear within the directory. Members who have set their profiles to private within their privacy settings will not appear regardless of your settings.
Tapping on a member within the directory will display that member's profile (subject to their privacy settings).
To send an email message to the member, tap Message beside the member's photo, or tap the member's email address.
The Message option will appear if the member's privacy settings is set to display the Send message form, even if the member's email address is hidden.
To copy the contents of a profile field, tap the field.
Viewing the events list
Unless you have disabled it within your mobile app settings, members can view an event calendar showing upcoming events by tapping Events list at the bottom of the screen.
Tapping any of the events within the list will display the details of that event.
To add the event to your calendar app, tap Add to calendar. You'll be asked for permission to access your calendar.
Tapping on the location within the event details will display the location within your map app.
If the event has multiple sessions, you can tap View all sessions to view session details.
Members can register for the event by tapping the Register button beside the appropriate registration type. The registration form will appear, along with options to specify the number of guests and indicate whether the registrant wants to appear within the public list of event registrants.
The registrant cannot specify the number of guests if the registration type was set up to collect contact information or full registration information.
Once they complete the registration form and tap Continue, their payment options will appear. Depending on the payment method chosen when the event was set up, members might see Invoice me and/or Pay online buttons.
Once they click a payment option and complete the registration, their registration will appear on the My tickets screen.
You cannot use this app to join a waitlist for an event.
Viewing event tickets
Members can view their existing event registrations by tapping My tickets at the bottom of the screen.
Tapping one of the registrations within the list will display the event registration details.
If the event registration fee is not fully paid, members can tap the Pay button to pay the fee online.
Viewing and updating your profile
Members can view and update their own member profile by tapping Profile at the bottom of the screen.
To update their member profile, a member taps the action button in the upper right corner then taps the Edit profile option.
The action button menu also includes an option for the member to log out of their Wild Apricot account.
Members can view their membership card by tapping My card option in the upper left corner.
Adding an app banner to your site
To alert your members to the Wild Apricot member app, you can add an official banner to the mobile version of your site that links to the member app page on Apple's App Store.
To add the app banner to your site, follow these steps:
- Under the Settings menu, click Site.
- Within the Site settings screen, click Meta-tags.
- In the Raw Headers section, paste the following code:
<meta name="apple-itunes-app" content="app-id=1220348450">
- Click Save button to save your changes.
The banner will appear on your site only when it is viewed on an iOS device using the Safari browser.
Supporting your member app
For instructions on using the iOS version of the member app, click here. You might want to share this page with your members, since Wild Apricot provides support to site administrators, but not to your members.