Wild Apricot for members app (iOS)
The Wild Apricot for members app allows members and other contacts to log in and view content drawn from your Wild Apricot site.
Any contact with a login for your Wild Apricot site, whether they are a member or not, can access your member app.
You can control whether the app can access data from your site, and what content appears on the app.
Wild Apricot's member app is available only to paid Wild Apricot accounts. If you don't yet have a Wild Apricot account, click here to start your free 30-day trial.
Before your members can use the app, you must enable it within your Wild Apricot settings. To enable the member app and control other mobile app settings, click the Settings menu then click the Mobile app option from the Global settings screen.
For more information on mobile settings, click here.
If you're undecided whether the app is a good fit for your organization, click here to take our quick quiz.
This app was designed for the iPhone but is compatible with the iPad and iPod touch, and requires iOS version 10.0 or later.
What can your members do with the member app?
- View a member directory
- View another member's profile
- Email their fellow members
- View a calendar of upcoming events
- View details of upcoming events
- Add events to their device calendar
- Register for an event and pay the registration fee
- Specify the number of guests (if the registration type was set up to collect the total number of guests only)
- View their existing event registrations
- Cancel an existing event registration (if canceling has been enabled by your site administrator)
- Pay an outstanding event registration fee
- View and update their member profile
- View their membership card
What can't your members do with the member app?
- Join a waitlist for an event
- Renew their membership
Downloading the member app
Wild Apricot's member app is a single app that different associations can use for their members. To download the Wild Apricot member app for iOS, tap here.
If there are multiple Wild Apricot accounts associated with their email address and password, members will be then asked to choose the organization they want to log into.
Members can log out of the app from their profile screen.
Navigating the member app
Depending on your settings, the Wild Apricot member app can consist of the following modules: Members, Events, My tickets, My profile. To jump between these modules, tap the module name at the bottom of the screen.
Viewing the member directory
Unless you have disabled it within your mobile app settings, members can view your member directory by tapping Members at the bottom of the screen.
If you want a photo to appear for each member, create a picture field as a common field or membership field and give it one of the following names: Photo, Picture, or Avatar.
Within your app settings, you can control which kinds of members appear within the directory. Members who have set their profiles to private within their privacy settings will not appear regardless of your settings.
Tapping on a member within the directory will display that member's profile (subject to their privacy settings).
To send an email message to the member, tap the member's email address.
To copy the contents of a profile field, tap the field.
Viewing the events list
Unless you have disabled it within your mobile app settings, members can view an event calendar showing upcoming events by tapping Events list at the bottom of the screen.
Tapping any of the events within the list will display the details of that event.
To add the event to your calendar app, tap Add to calendar. You'll be asked for permission to access your calendar.
Tapping on the location within the event details will display the location within your map app.
To view the event description, tap the Info tab.
To view the registrants who have agreed to have their names listed, tap the Registrants tab.
If the event has multiple sessions, you can tap the Sessions tab to view session details.
Members can register for the event by tapping the Register button beside the appropriate registration type. The registration form will appear, along with options to specify the number of guests and indicate whether the registrant wants to appear within the public list of event registrants.
The registrant cannot specify the number of guests if the registration type was set up to collect contact information or full registration information.
Once they complete the registration form and tap Continue, their payment options will appear. Depending on the payment method chosen when the event was set up, members might see Invoice me and/or Pay online buttons.
Once they click a payment option and complete the registration, their registration will appear on the My tickets screen.
If the option to automatically delete an event registration if not paid within 15 minutes is enabled, a countdown will appear indicating the number of minutes left.
You cannot use this app to join a waitlist for an event.
Viewing event tickets
Members can view their existing event registrations by tapping My tickets at the bottom of the screen.
Tapping one of the registrations within the list will display the event registration details.
If the event registration fee is not fully paid, members can tap the Pay button to pay the fee online.
To display the QR code to scan for quick event check in, tap the QR code option.
To cancel an event registration, a member clicks the Cancel button within the event details.
The option to cancel a registration is only available if your site administrator has enabled it for your registration type.
They'll be asked to confirm their request to cancel the event registration.
Viewing and updating your profile
Members can view and update their own member profile by tapping My profile at the bottom of the screen.
To update their member profile, a member taps the action button then taps the Edit profile option.
The action button menu also includes an option for the member to log out of their Wild Apricot account.
Members can view their membership card by tapping My card option.
Supporting your member app
For instructions on using the iOS version of the member app, click here. You might want to share this page with your members, since Wild Apricot provides support to site administrators, but not to your members.
We also have a quick guide showing 3 things your members can do with the app in under 30 seconds, available here.